Case Study

National Sugar Manufacturer

Provided consultation and cost assessment to evaluate migration to next-generation voice and WAN architecture.

As architects of technology, The Monaco Group builds optimal IT programs that help catapult your business, removing the burden and pressure of having to find, negotiate, and maintain your technology stack, including data storage, transport, and security. Using our trusted partners, we build and maintain an optimal IT program that meets your needs and budget.

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Client Profile:

  • Sugar Cane Manufacturing Company
  • Headquarters in Florida

Challenges:

  • Needed to migrate applications to the cloud and wanted application prioritization
  • Voice platform was not uniform across the enterprise and lacked global capabilities (No uniformity with current phone system)
  • Legacy Voice and Data networks were a high cost
  • Multiple vendors, bills, and carriers delivering PSTN connectivity
  • Lacked an automated bill management
  • MPLS failover was active/passive
  • Limited visibility and control to network functionality to the application layer and no visibility to the end-user experience
  • Bandwidth constraints and network Flapping
  • PBX lacked features that could enhance the business
  • No call reporting analytics
  • Paying $1.8MM per year for services, not including PBX maintenance, lease, licensing, mobile, and international carrier costs.

Process:

  • Administered professional and competitive analysis of the current environment and identified possible areas for optimization in compliance with the client’s processes
  • Provide a full suite of templates, terms and conditions, and other standardized tools to ensure the client got the utmost benefits and negotiating leverage
  • Managed all aspects of the process from inception to award, to contract execution, through post-implementation and transition
  • Leveraged vast database of up-to-date rates and market intelligence by provider and region to ensure maximum savings and benefits to the client
  • Utilized industry expertise to help Client identify advanced and alternative solutions
  • Helped manage contract redlining process through to contract execution, providing the client with greater leverage and protection
  • Provided rate optimization and contract management for the individual as well as enterprise-wide services
  • Managed specific time-lines from inception to contract execution

Results & Benefits:

Consolidated all voice vendors and bills under a global UCaaS provider to include eFax, HD meetings, Skype for Business integration, SMS, phone, softphone, cell phone application for true unified dialing, unlimited domestic local and long-distance, etc.,

  • Current voice services expenditure of $90,314.00 per month for the legacy antiquated voice platform
  • Upgraded complete enterprise to a global UCaaS platform 3200 seats at $19 per seat for a cost of $60,800.00
  • Saved the company $29,514.00 per month: $1,062,504 over a 36 month term.

Based on migration to a cloud environment and design the most efficient path to your mission-critical applications.  In the process, we would look to re-negotiate with CenturyLink your current WAN/MPLS/DIA. 

  • Review desired speeds by location
  • Source the best alternate access providers in each geographic area
  • Provide a path to full  WAN migration

Current MPLS/DIA cost with CenturyLink $79,422.00 per month, renegotiate minimum 20%  reduction in monthly savings for an estimated total of  $15,884.00 per month and $492,416.00 over a 36-month term

Tel: +1 (561) 208-6367 // [email protected]