Our Approach

Here’s what we do and how we do it

As a vendor-neutral technology supplier, TMG works as an extension of your team to create more efficiencies in your day-to-day productivity.

1. Collect information

(Rule 144: know your customer) Our team learns about how you use technology today & how you would like to use it in the future.

2. Identify gaps

We establish your technology goals through a cost assessment to reallocate your funds & resources

3. Find the perfect match

TMG quickly identifies which of our 140+ best-in-class partners and suppliers best meet your needs

4. Facilitate the process

We’ll lead the way by handling sourcing, pricing, and contract negotiations

5. Oversee the progress

We track the implementation of your services from a project management perspective

6. Provide ongoing support

Our team will continue to manage your custom IT solutions per your service agreement

We have helped our clients to:

Reduce the burden of management

So IT can focus on innovation and growth rather than putting out fires and wasting resources.

Optimize network connections

Our network of suppliers ensures we deliver the high performance and reliability your applications need for your customers.

Secure network & data

The cost of a single breach can cost you millions. Don’t leave it to chance. Our security platforms and compliance experts will help you detect vulnerabilities and keep your data secure.

Why TMG

We handle the tech,
you handle the innovation

The Monaco Group is dedicated to providing a customer experience that promotes a friendly day-to-day partnership while also honing in on efficiency and productivity while carrying out and managing your solution.

Our History

Everyone has a story to tell

Here’s ours

It all began in a small office in Boca Raton, Florida. In 2009. After more than 15 years as senior executives at some of the largest global technology providers, our founders realized that consolidation and corporate cutbacks created a negative customer experience; customers were left in a black hole to deal with the most mission-critical component of their business communications, defined by a rapid pace of technology evolution and our commitment to customer success. With that, The Monaco Group was created in order to deliver custom IT solutions tailored to our customer’s challenges while fostering a loyal customer community.

In this day and age, we are in the midst of a major shift in business collaboration. Our foundation is built on the premise that our team is the one thing that will remain consistent. We take a stand for our customer.

Today, The Monaco Group works with some of the largest enterprise corporations globally to provide services and support that enhances the customer’s end-user experience.

The Monaco Group’s Achievements

Platinum Partner

2022

Top New Partner

2021

Fastest Growing Partner

2017 to 2020

Top Cloud
Producer

2020

Top Performing
Club Member

8 years in a row

Channel Harmony Award

Premier Partner

4 years in a row

Platinum Partner

2020